Harvard Group’s Goals & Objectives
- To be the number #1 provider of IT services in Nigeria , Africa and beyond.
- Treat all our partners (customers, suppliers, and employees) like we want to be treated, with respect and dignity.
- Remain flexible and adaptable at all times, accepting change as inevitable.
- Providing our customers with highly visible web pages and recognizable brands at reasonable rates.
- Maintaining profitability without sacrificing our reputation and relationships.
- Ensure that our products and services are delivered as promised.
- Commitment to continuous improvement in order to maintain customer service, quality of our products and self improvement.
- Using all technology available to us to provide low cost solutions, better service, and faster response times.
- Embrace growth by establishing targets and achieving them
- Provide customers with a stable in-house web hosting service that allows for high speed web navigation and 99.99% up-time.
- To help firms and Organizations achieve maximum Tax-efficiency in the short and long-term by providing a range of tax services and advice.
- To stand out as the Best car tracking company in Nigeria with dedicated real-time tracking server.
- Efficient Facilities Management: Ensure the effective operation, maintenance, and management of physical facilities, including buildings, equipment, and infrastructure, to support the organization’s core functions.
- Cost Optimization: Streamline facility operations and IT services to minimize costs while maintaining service quality and meeting organizational needs.
- Service Quality: Provide high-quality and reliable IT services and facilities management support to enhance productivity and user satisfaction within the organization.
- Technology Enablement: Stay updated with the latest technology trends and leverage innovative solutions to improve operational efficiency, automate processes, and enhance service delivery.
- Business Continuity: Establish robust backup and disaster recovery strategies to ensure continuity of critical IT services and minimize disruptions in facility operations.
- Security and Compliance: Implement comprehensive security measures and adhere to relevant regulations to protect data, information systems, and physical assets against unauthorized access, breaches, and compliance violations.
- Collaboration and Communication: Foster effective collaboration and communication between facilities management and IT teams, as well as with other departments, to ensure alignment and coordination in achieving organizational goals.
- Sustainability and Energy Efficiency: Promote environmentally friendly practices, energy efficiency, and sustainable initiatives in facility management operations, such as optimizing energy consumption, waste management, and green building practices.
- Continuous Improvement: Regularly assess and enhance processes, technologies, and service offerings to optimize performance, identify areas for improvement, and deliver ongoing value to the organization.
- Customer Focus: Maintain a customer-centric approach by understanding and addressing the unique needs and preferences of internal stakeholders, departments, and end-users to provide tailored and effective facilities management and IT services.